The service company FIXI Oy has used Spot Apartments’ accommodation services on several occasions. In the past, the company has used hotels, but after hearing about Spot, employees prefer to stay in Spot’s home-like apartments.
Spot Apartments’ apartments are available in the Helsinki Metropolitan Area and are rented out to both corporate and private clients. The price level compared to most hotel apartments is affordable, so for longer-term accommodation needs, Spot’s apartments are excellent.
Cosy homes bring comfort
Sami Pikkuaho from FIXI Oy says they are really happy with the overall look and functionality of the apartments. Employees usually need accommodation in the capital region for 3-4 days, so Spot’s apartments have been a preferable alternative to hotel accommodation.
Business travellers find the home-like decor of apartments more appealing than typical hotel room furnishings. The cosiness of Spot’s apartments comes especially from the fact that they are fully furnished and cover the basic needs of living. They are also designed with a focus on homelike solutions, and often have more living space than hotel rooms.
Convenience is an important factor when choosing a temporary home
FIXI Oy’s employees have found it comfortable to use Spot’s apartments. An apartment with a working code lock is easy to enter and the instructions for using the apartment are clear and simple.
The location of housing also has a significant impact on customer satisfaction. For working tenants, the ease of finding accommodation and good transport connections are of paramount importance when choosing an apartment. A peaceful environment is also seen as important for a good night’s sleep.
FIXI Oy has also experienced as a positive aspect that it has been easy to book extra days for the rental period, if the need has been longer than expected for one reason or another. Spot Apartments’ flexible and fast booking process reduces the stress of finding a place to stay to a minimum.
Listening to the customer’s wishes
FIXI Oy employees who are used to hotel accommodation have been very satisfied in all respects, but one aspect has been perceived as lacking. In fact, workers used to hotel breakfasts have been longing for a breakfast service in their homes.
The breakfast service has been included on the list of things to improve in Spot’s apartments, as customer satisfaction and ease of operation are the main principles of Spot’s operation.
Spot Apartments is interested in hearing its customers’ opinions and experiences of living here, but their wishes and needs are also of great interest. They will help to improve operations and living comfort for the benefit of customers.
